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Privacy Policy

Last updated: January 2026

Stream Scene ("we", "us", or "our") is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.

We operate as a B2B streaming services agency working with sports rights holders, broadcasters, and enterprise clients. We treat all personal and organisational data with the same level of care we apply to our broadcast infrastructure — securely, precisely, and without unnecessary exposure.

Who we are

Stream Scene is a streaming services company specialising in live event production, VOD/OTT platform builds, multi-platform distribution, and audience analytics. You can contact us at info@stream-scene.com.

What data we collect

When you submit an enquiry through our website, we collect:

• First and last name
• Email address
• Company or organisation name (optional)
• Project type and description

We do not use cookies, analytics scripts, tracking pixels, or any automated data collection tools on this website. No data is collected about your visit beyond what you actively submit to us.

How we use your data

Information submitted through our enquiry form is used solely to respond to your enquiry and assess whether we can assist with your project. We do not use it for marketing, profiling, or any purpose beyond direct communication with you.

We will never sell, rent, or share your personal data with third parties for commercial purposes.

Legal basis for processing

We process your data on the basis of legitimate interests — specifically, responding to a business enquiry you have initiated with us. Where we engage in ongoing correspondence, processing is based on the performance of a pre-contractual relationship.

Third party processors

Enquiry form submissions are processed by Formspree Inc., which acts as a data processor on our behalf. Formspree securely handles form submissions and forwards them to our team. Their servers are located in the United States and they operate under appropriate data transfer safeguards. You can review their privacy policy at formspree.io.

No other third-party services process data submitted through this website.

Data retention

Enquiry data is retained for up to 12 months from the date of submission, after which it is permanently deleted. If your enquiry results in a commercial engagement, relevant correspondence may be retained for up to 6 years in line with standard business record-keeping requirements.

International transfers

Form submissions are processed by Formspree, whose infrastructure is based in the United States. Formspree operates under the EU-US Data Privacy Framework and implements appropriate contractual safeguards for international data transfers.

Your rights

Under UK GDPR you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data
• Right to restrict processing — request that we limit how we use your data
• Right to object — object to processing based on legitimate interests
• Right to portability — request your data in a structured, machine-readable format

To exercise any of these rights, email us at info@stream-scene.com. We will respond within 30 days.

Complaints

If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website following any changes constitutes acceptance of the updated policy.

Contact

For any questions about this privacy policy or how we handle your data, please contact us at info@stream-scene.com.